Our Privacy Policy

Mechatronic South Africa respects your privacy.
We have created this privacy statement in order to demonstrate our commitment to you, our Customer/Visitor. This privacy statement discloses the privacy practices for the site https://www.mechatronicsa.co.za/
We do not give third parties access to your personal information other than as outlined in this privacy policy.
We will never give any information about you to others without your express permission. Our site uses forms in which you give us contact information (such as your name, address, phone number, fax number, information and email address), so you can place orders, request information, sign up for events etc. We use your customer information only when it is important for us to contact you regarding changes to our events, our website and special activities we think you’ll find valuable, and to provide service. If you would rather not receive this information, you may follow the unsubscribe instructions contained in the newsletters you receive.
We use information gathered about you from our site statistics via log files provided by third-party tracking partners to help diagnose problems with our server, and to administer our website. We also gather broad demographic information from this data to help us improve our site and to make your browsing experiences more enjoyable. This is not linked to any personally identifiable information.
The use of cookies by our partners, affiliates, tracking utility company and service providers is not covered by our privacy statement. We do not have access or control over these cookies.
Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use 128-bit SSL security to encrypt any transmissions when you provide personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us
Online Support If you contact our Sales or Customer Support Teams, those teams keep a record of that communication, including your contact details and other information you share during the course of the communication. We store this information to help us keep track of the inquiries we receive from you and from customers generally so we can improve our products and services and provide training to team members. This information also helps our teams manage our ongoing relationships with our customers. Because we store a record of these communications, please be thoughtful about what information you share with our Sales and Customer Support Teams. While we will take appropriate measures to protect any sensitive information you share with us, it is best to avoid sharing any personal or other sensitive information in these communications not necessary for these teams to assist you.
Sending Emails We use emails to communicate with you, to confirm your placed orders, to confirm your events and to send information that you have requested. We also provide email links, at the bottom of most pages, to allow you to contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve our site and our services, or it may be reviewed and discarded. However, your information will be shared with third parties only with your explicit permission.
Only If We Have To As stated previously in this policy, we will never give out your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are: When we are required by law, in the good faith belief that such action is necessary in order to conform to the edicts of the law, or when we must comply with a legal process served on our website.
Changes In Our Practices If we change our information-handling practices or other privacy aspects, we will post those changes on this privacy statement at least 7 days prior to their implementation. If we make any material changes, we will notify you by means of a notice on this site prior to the change becoming effective. Please review our privacy policies from time to time to know about the changes. We may also try to notify you through email of the privacy changes if necessary.
Testimonials We post testimonials on our website which may contain personally identifiable information. We obtain his/her consent to post their name along with their testimonial via email, prior to posting the testimonial. If you would like to request the removal of your testimonial from the site, contact us
Handling Disputes Relating To Our Data Protection Practices We hope we can resolve any disputes relating to our data protection practices between us. You can raise your concern or dispute by emailing our team at info@mechatronicsa.co.za
Mechatronic South Africa, 14th Chadwick Avenue Wynberg, Sandton, 2090